Python Job: Client Solutions Engineer

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Job Skills

Company

Cover Genius
Australia

Location

Remote Position
(From Everywhere/No Office Location)

Job type

Full-Time

Python Job Details

The Company

Cover Genius is a Series D insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Hopper, Skyscanner, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek.
We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee.

Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.

Our team and products have been recognised with dozens of awards including by the Financial Times who ranked Cover Genius as the #1 fastest growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commits itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.

Our People are Bold, Authentic, Purposeful and Inspired

Our People are not Perfect, Traditional, Complacent or Cautious
About the role

Cover Genius are seeking a dynamic, driven Client Solutions Engineer. You’ll report to the regional senior Client Solutions Engineer. This is an opportunity to join a growing team and make a significant contribution to helping Cover Genius achieve our revenue targets.

The role presents significant opportunities for the right candidate, given Cover Genius’ global recognition, excellent track record and hockey stick growth. We are looking for self-starters that are passionate about new technology and innovation, that have a “can do” attitude and who work well within startup environments where needs and roles can change quickly. Needless to say, we are not your average insurance company!

Cover Genius is looking for a creative, entrepreneurial and strategic thinker with a passion for technology. Working closely with our Partnerships and Partner Services teams you will support the CSE to articulate and showcase the value of our product offering.

Client Solutions Engineers are critical in both securing partners in a pre sales capacity right through to post implementation and the ongoing success of our partnerships. If you feel at home developing your own MVPs but relish the opportunity to meet with clients in a commercial and solution development capacity, then you’ve found the right place.

What does the ideal profile look like?

  • Scope each partner engagement, with attention towards clear and well-defined objectives and success criteria
  • Work with the CSE to assist with new partnership opportunities, prepare technical sales material, develop proof of concepts (POCs) and support demonstrations to win new business
  • Develop an in-depth understanding of Cover Genius’ product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer reported issues
  • Use SQL, Google BigQuery, Google Data Studio and related technologies to identify and present actionable business growth opportunities to partners
  • Support multiple partner engagements concurrently, supporting the key partner contact CSE, while developing Ensure timely and successful integrations through managing internal stakeholders
  • Identify opportunities for improving process, make recommendations and implement changes through automation of activities to optimise client engagements
  • Be able and willing to travel 10-20% of the time (once ability to travel lifts)

Attributes & experience:

  • BS degree in Computer Science or Information Systems or related technical field, or equivalent practical experience.
  • 3+ years experience in multiple modern programming languages such as Python, Node, and PHP.
  • 3+ years of experience with web technologies such as HTTP, HTML, JSON, etc.
  • Some customer-facing experience in sales, support, or service.
  • Strong strategic, analytical and tactical skills; must be able to navigate plans then roll up your sleeves and get things done
  • Experience in managing technically complex products in a B2B technology environment
  • Ability to communicate complex ideas in a clear, concise manner both verbally and in writing Good presentation and organisational skills

Nice to have:
  • Experience in insurance products and/or B2B e-commerce marketing experience
Why Cover Genius?

Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?

  • Flexible Work Environment - we are outcome focussed and understand that for our people to perform at their best flexibility is critical. Soon after the declaration of the COVID-19 global pandemic the entire CG team was granted an extra 15 days of Wellness Leave to take throughout 2020.
  • Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.

  • Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.
  • Social Initiatives - pictures speak a thousand words!

Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat!

  • We care about the health and safety of our people. This means that we require our employees to be fully vaccinated against COVID-19 if they are not subject to an exemption. Please let us know if you have any questions or need accommodations based on your individual circumstances.

  • Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
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